Midwest Veterinary Hospital at 720 South Air Depot Boulevard in Oklahoma City, Oklahoma

Customer Reviews about Midwest Veterinary Hospital

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  From looking through the reviews on this vet hospital it seems the staff is the cause of most of the bad reviews. I can say that because after being put on hold for 15 minutes this afternoon at 12:50 I had to call back at 1: 06 to see if the receptionist had forgotten about me. And I was greeted with a very rude reply and flat out told that I just had to wait. Last Friday my regular vet had scheduled a 3:45 pm appointment for my dog, broken leg, needed a hospital instead of the regular vet clinic, so it wasn't like I was some stranger. I had a couple of questions to ask before I brought the dog in a few hours later. So I had time to browse through the reviews while I was on hold for 15 minutes, saw the 3.9 rating, and after the second call and the very rude woman I called another vet hospital on Reno and scheduled an appointment and took the dog in. Around 3:15 I called Midwest Vet Hospital back, waited ten minutes to talk to the actual vet as I was sure the office help wouldn't tell him why I was canceling the appointment. So are the vets good? Don't know, but the office staff is rude and poorly trained. They need to Google Vet Hospital Oklahoma City and see how many other choices people have.
  July 08, 2017

  by Al Gerhart
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  We have been clients of Dr Anthony Thomas at this clinic for over 4 years. We could not have had a better experience. Dr Thomas is a fantastic veterinarian as well as an incredible person. On the few occasions we've seen a different veterinarian at the clinic because Dr Thomas was unavailable, we've always found them to be very knowledgeable, personable and caring of our two dogs. The reception staff is hard working (and worked hard given the number of loyal clients who obviously share our assessment--phone always ringing) yet able to maintain a friendly and helpful attitude. The recent critiques alleging otherwise are so outside the bounds of our experience, we can't believe that there isn't more to the story than is being told in the review! If you care about your pets and want the best for them, these are the folks you need to see!
  May 15, 2017

  by Karl Schaefer

Opening hours Open now

Today: 07:30 am — 12:00 pm

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About Midwest Veterinary Hospital in Oklahoma City